Privacy Policy
Triangle Mortgage LLC (NMLS #1725415) values your trust and is committed to protecting your nonpublic personal information (NPI).
Triangle Mortgage LLC (NMLS #1725415) values your trust and is committed to protecting your nonpublic personal information (NPI). This Privacy Policy explains how we collect, use, and share personal information when you visit our website, submit an application through our loan portals, or utilize our financial services.
What information we collect
We collect nonpublic personal information (NPI) about you to process loan applications, provide financial services, and inform you about products or services. This includes:
- Information provided on applications or other forms: Name, address, phone number, email address, Social Security number, income, assets, employment history, and liabilities.
- Information about your transactions: Account balances, payment history, and loan activity with us or others.
- Information from consumer reporting agencies: Credit scores, credit reports, and public records.
- Information from third parties: Employment verifications, bank deposit verifications, title information, and property appraisals.
- Website activity: IP addresses, browser types, and cookies used to operate our website, our rate calculator, and online loan application workflows. This includes recording how you reached our site — for example a search engine, an online advertisement, or a link from another website — so we can understand which of our marketing efforts are working. We do not sell this information, and it is not used to identify you unless you choose to give us your contact details.
How we share your information
Federal law gives consumers the right to limit some but not all sharing. To offer you competitive mortgage products, streamline underwriting, and provide relevant financial options, Triangle Mortgage LLC reserves the right to share customer information as permitted by law.
The table below outlines the reasons financial companies can share their customers' personal information, whether Triangle Mortgage LLC shares, and whether you can limit this sharing:
| Reasons we can share your personal information | Does Triangle Mortgage LLC share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes — to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | Yes |
| For our affiliates' everyday business purposes — information about your transactions and experiences | Yes | No |
| For our affiliates' everyday business purposes — information about your creditworthiness | Yes | Yes |
| For our affiliates to market to you | Yes | Yes |
| For nonaffiliates to market to you | Yes | Yes |
Note: Under the Gramm-Leach-Bliley Act (GLBA), everyday business purposes (e.g., sharing NPI with loan servicers, wholesale lenders, title companies, underwriters, or credit bureaus necessary to originate and close your loan) cannot be limited by consumers.
How to limit our sharing (opt-out)
If you prefer that we do not share your nonpublic personal information for joint marketing, with nonaffiliated third parties for marketing purposes, or share creditworthiness information among affiliates, you may limit our sharing at any time by:
- Calling: (919) 390-1775
- Emailing: [email protected] (Subject: Privacy Opt-Out)
- Mailing: Triangle Mortgage LLC, Attn: Privacy Officer, 111 Brooks Ave., Raleigh, NC 27607
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we provide this notice (including online application submission). When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
How we protect your information
To protect your personal information from unauthorized access and use, we maintain physical, electronic, and procedural safeguards that comply with federal regulations, including the FTC Safeguards Rule. These measures include strict data access controls, encrypted data transmission, secured servers, and continuous security monitoring.
Mobile & SMS privacy statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or non-affiliates.
Contact us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Triangle Mortgage LLC
111 Brooks Ave.
Raleigh, NC 27607
Phone: (919) 390-1775
Email: [email protected]